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FREQUENTLY ASKED QUESTIONS

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Many of your questions can be answered right here on our FAQ page. However you can always call us directly
for assistance with your questions or concerns at 
(318) 371-2273.
Do I have to make an appointment to be seen?
No, appointments are not necessary to be seen at our facility. 

Do you accept new patients
Yes, We welcome both new and returning patients. 

Do you accept medicaid?
At this time, EmUrgent Care does not participate with the medicaid programs. Click here for more information about our insurance policies.  

I don't have a primary care doctor, can I still be seen?
Absolutely! We are happy to provide medical care to all individuals despite their limitations to continuum of care. 

How does urgent care differ from the ER and my local doctors office?
Life threatening conditions usually require a trip to the emergency room. Your local doctors office will require you to make an appointment and generally provide a continuum of care for routine visits. EmUrgent Care is capable of handling non-life threatening symptoms as well as some routine care. Click here to see a list of comparable services.  

What if I don't have insurance?
No problem! EmUrgent Care has very competitive self-pay rates to help fit your budget. We also accept cash, and credit/debit cards. Payment is due at time of service. 

I am not able to get an appointment with my doctor because its Sunday, Can you help me?
Yes, EmUrgent Care is open 7 days a week from 7:00AM - 5:00PM, Monday thru Friday; and 9:00AM - 3:00PM, Saturday thru Sunday. 

Do you offer Spa Services such as botox, or juvederm?
EmUrgent Care will be offering Spa Services beginning Spring 2024. These services will be appointment based. Please continue to check our website for updates, or click here to sign up for email notifications and updates to our Spa Services.   

Does my deductible need to be met to be seen?
You will need to review your benefits and eligibility on how your deductible will apply for an urgent care visit. All insured patients are subject to their urgent care benefits (co-payments) each visit. You will be responsible for any unpaid balances that is not covered by your insurance. This amount will be indicated on an invoice you receive in the mail.



 
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